Consumer Complaint Detail

VOLVO / V70 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064513 Incident Date: May, 03 2006
Consumer's City: APEX Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Volvo Car USA, LLC
Model Name: V70 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1SW53D912 Date added to File: May, 23 2021
Date Complaint Received: May, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 05 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the way to an appointment my wife was driving our volvo v70 t5 on a major highway when suddenly the car lost power and a message stating "performance reduction" was visible on the console. the car felt like it was about to stall at any minute and was only able to be driven at 20 mph. she was able to pull the car over to the hard shoulder but as she was about to enter a section where road works had removed any hard shoulder she decided to stop and call for help. we arranged for a tow truck to pick the car up and take it to our nearest volvo dealer. when we arrived there and explained what had happened the first question asked by the service rep was "have you had the etm recall performed ?" i stated that we were not aware of any recall and had not received any letter from volvo of north america. 2 days latter once the car had been diagnosed by the dealer it was discovered that it had been caused by an etm/ecm failure. the replacement part number was 30785453. i also spoke with volvo of north america and was informed that there was no recall but a warranty extension on that particular part. i asked why i had not received a letter yet concerning it and was informed that they we still in the process of sending them out. since then i have discover evidence that the letter was available since november 2005. *jb