Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064574 Incident Date: May, 01 2006
Consumer's City: STONEHAM Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D3KU28D34G Date added to File: May, 23 2021
Date Complaint Received: May, 07 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving at highway speeds of 60mph over bumps, the vehicle violently vibrates intermittently until the brakes are depressed and released. the vibration can be felt through the steering wheel. when the vehicle was taken to the dealership, they determined the upper and lower ball joints on both sides were replaced due to excessive play. however, the replacement of the ball joints did not correct the problem. the vehicle was returned to the dealership on 5-03-06 where the steering damper was replaced. the contact is unsure if this repair has corrected the problem because of its intermittence nature of this defect .