Consumer Complaint Detail
EDDIE BAUER / 3-IN-1 / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006064869 | Incident Date: Apr, 30 2006 |
| Consumer's City: ADELPHI | Consumer's State: MD |
| Vehicle Transmission Type: | Manufacturers Name: Dorel Juvenile Group |
| Model Name: 3-IN-1 | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:base (infant) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 10 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought the eddie bauer its travel system-lakemont, which consisted of the car seat, car seat base and stroller. while the actual car seat and stroller are fine, the base is impossible for anyone (even fire dept and police!) to install safely, as its design prevents it from staying secure and tight while in the proper position. because it is too narrow and the base is rounded, i am able to completely flip the base out of the car's belt after it's installed, with the flick of a finger. there is not enough surface area that meets the back of the car's seat to hold this base in place. it is so narrow that it creates huge gaps between the latch connectors or the seat belt connectors and the base, allowing more than 1" of movement even when tightly installed. when you make a turn or go over a bump the whole seat tips to the side. it does not stay securely in the seat and is definitely a danger. i do not know why there hasn't been a recall on it. i bought this system thinking that i put a bit of money into it and trusted the name brand, i could not get the seat to stay secure it kept falling over to the side and even with a seat belt tightener it flopped forward. i took it to my local fire and police departments to see if maybe i had installed it incorrectly and they tried everything to make it secure and couldn't. they said it was a very dangerous and a possible hazardous seat. they advised me to get another one and take it back. i returned this system and explained to babies r us they need to remove it from their shelves and got a graco car seat and base which i am happy with. my child means the world to me and to look in your rear view mirror and see him tipped on his side breaks my heart, knowing if we had been in an accident he wouldn't be here with me now, he is 5 weeks old! please recall the car seat base or make cosco make a safer base for this system. i have made a complaint with cosco on 5/10/06 and haven't heard anything as of yet. *nm |