Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064873 Incident Date: May, 06 2006
Consumer's City: CROSSVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KC23D2VM Date added to File: May, 23 2021
Date Complaint Received: May, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 15 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 1997 dodge 2500 ram pickup truck in november of 1996. within a few weeks i experienced a brake failure when i hit the brakes hard. i managed to change lanes to avoid an accident and tried many times after that to get the brakes to fail. but it didn't happen again until almost a year later. same result, no accident and couldn't repeat the problem. i brought the vehicle to the dealer for some warranty work and reported the brake failure to the service manager. they tested the vehicle many times and still could not produce brake failure. the problem occurred eleven times more since the last failure and this time i had an accident. fortunately, i was able to miss the stalled vehicle in front of me by changing lanes and hitting a car along side going the same speed. this resulted in property damage to both vehicles but no bodily injury. if i had continued straight into the stalled vehicle, going about 30-35 mph, i would have caused serious bodily injury to the passengers of the stalled car. my truck has the diesel option and weighs over 9000 pounds. it would have crushed the stalled honda and injured all the occupants. to date, only normal parts replacements have been done on the brake system and the brake computer has never been replaced. the vehicle will be going in to the local dealer for replacement of the brake computer at my cost and my request for replacement. *nm