Consumer Complaint Detail

FORD / TAURUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064875 Incident Date: May, 01 2006
Consumer's City: EXETER Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP56S9YA Date added to File: May, 23 2021
Date Complaint Received: May, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 10 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had an appointment on saturday 5/6/06 for a recall to put a guard on the front coil springs. on tuesday, 5/2/06, the front driver's side coil spring broke, rupturing the tire and causing the front end of the car to hit the road. ford replaced the front coil springs, put on the guards and replaced the front tire as part of the extended warranty of the recall. the rear driver's side coil spring broke as well, tearing up the rear tire but not bursting it. both the tire and the coil spring needed to be replaced which was not covered under the warranty/recall. the faulty coil springs used on the front of the car are also used on the back and should be included in the recall. normal use of this type of vehicle with less than 65,000 miles should not result in broken coil springs even in a so called "corrosion state". *nm