| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006064909 | Incident Date: Mar, 08 2006 |
| Consumer's City: CONWAY | Consumer's State: SC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: JT8BF28G3X0 | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 10 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The following letter to lexus & they denied fault or obligation to assist me: i spoke with heather stafford who asked me to call 800-348-2788 to get my car inspected by a lexus in charleston sc. i was told nothing could be done since the car had already been fixed. they told me that the service mngr: daryl would call me back but i never heard from anyone. life-threatening experience involved the cruise control malfunctioning on my 1999 lexus es300, thursday, 3/9/06. i had set my cruise on 50 mph and it suddenly accelerated on it's own up to 88 mph. i depressed the cruise to turn it off while pressing the brakes to stop the car. i put the car in neutral and held the brakes down, the engine revved high and the car still wouldn't stop. fearing for my life and loosing control of the car, i turned the ignition off and heard the engine make a loud, distressing noise. the vehicle coasted to a stop and wouldn't restart, so i called the only tow truck in the area. towed to conway, bumper to bumper import autos and the mechanic: dale said i had blown the motor. i asked him, what caused it, he said it's obviously related to the over-stressed engine being stopped so abruptly when i turned the ignition off. he mentioned that the cruise control should not have done that and he added his statement on the invoice: cruise control wiring caused sticking throttle. lexus vehicles had reported problems in ny times for recalls for the same malfunction, so my car should be recalled. therefore, i expect lexus to refund me the total expenses below incurred due to this obvious cruise control defect: car info:[xxx]engine: v6 motor replaced $2400.00 labor/additional parts $1500.00 rental cars $ 288.00 time loss from work 3days x 8hrs = 24hrs @ 31.84 =$ 764.00 total refund requested=$4952.00. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
