Consumer Complaint Detail

CHEVROLET / TAHOE / 2004

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065151 Incident Date: Apr, 06 2006
Consumer's City: SELMA Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1GNEK13Z64R Date added to File: May, 23 2021
Date Complaint Received: May, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On date stated, our 2004 chevy tahoe vin [xxx], left the roadway, became air borne, landed on its nose, deployed the air bags, and ended up upside down. according to onstar, they should have been notified when the air bags deployed, but the system failed and did not send notification. there were no life threatening injuries, but had this been at night, and the accident not witnessed by others who came to our aid. the outcome could have been entirely different. it is our desire that this situation be elevated to the proper level within gm, onstar, and specifically chevrolet, so that the proper research can be done where the system will not fail in similar circumstances in the future. the system is designed to save lives, but if it does not work, is useless and much advertising to the contrary is very misleading. thank you for your attention to this. [xxx] gb. *nm