Consumer Complaint Detail
GM PRODUCTS / GM PRODUCTS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006065154 | Incident Date: Mar, 03 2006 |
| Consumer's City: RIVERSIDE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: GM PRODUCTS DIV. GM CORP. |
| Model Name: GM PRODUCTS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNGC26F1VJ | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 11 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 09 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have lost steering and braking on 1996 6.5 turbo diesel suburban three times now i drive normally. i am 42 and have a family of seven. when braking the power booster has zero pressure and it is very hard to stop and at the very same time all power steering is lost. i thought the power steering pump failed, so i replaced it, no change. still no power brakes or steering. i replaced hydroboost unit braking and steering returned. i have had to replace hydroboost three times in 8 months. i completely removed the solenoid magnet from the power steering pump to test if the power steering pump causes the hydro boost unit to fail, i did this between hydro unit 1 an 2, i reinstalled magnet between unit 2 and 3 the first time i lost braking and steering there was no warning, i went to stop and had hard, non power brakes and no power steering. the second, third time i knew to replace the hydroboost unit, when braking and turning the steering gets hard or the brakes get hard, then i replace the hydroboost unit, brake and steering return to normal i completely flushed the power steering fluid each time into a clean bucket, no big particles or hose material. this braking system is dangerous, imagine driving down a winding two lane steep downhill mountain road, with a heavy suburban and you loose steering and brakes i turned in the original parts as cores to get my money back. *nm |