Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006065289 Incident Date: May, 12 2006
Consumer's City: ESSEX JUNCTION Consumer's State: VT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1B4GP44332B Date added to File: May, 23 2021
Date Complaint Received: May, 14 2006 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while parked at a stop light white smoke came from the heating vent on the passenger side of the dash board. the smoke began to turn black and flames erupted from the dashboard vent. the contact pulled off of the road. the fire department extinguished the fire however, they could not determine the source of the fire. prior to the incident, the contact smelled something similar to plastic burning. the contact reported the same smell intermittently three to four months prior to this incident. the dealership determined there was a hose leaking fluid and it was replaced. the contact does not recall the type of fluid leaking or the type of hose that was replaced. the smell continued however, the dealership could not determine the source of the smell. updated on 05/30/2006. *ak