| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006065316 | Incident Date: Jan, 22 2006 |
| Consumer's City: EUGENE | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCHK29163E | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 14 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 14 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: For what appears to be no reason at all, the speedometer needle will go 'ballistic', registering higher than traveling speed, and occasionally even pegging out. "over a period of time, it will then drop back to normal operation. this phenomenon will occur in warm or cool temperatures, within 5 miles of starting, or well into a longer distance of travel. upon inquiry at several dealerships (i am a full-time driver and travel a lot), i have heard various reasons for this occurrence, the most prominent having to do with the cluster in the dash, and the 'cure' depends upon the person to whom i am speaking. at one dealership, i was told parts were on backorder for 7 weeks. at another i was told i would have to park the truck and wait for a third-party repair service to do that work. i would be unable to move the vehicle while waiting, as the mileage would have to be re-programmed into the repaired cluster. waiting time for that was estimated at 4-6 weeks! (as stated, i rv full time, and this is my only means of transportation.) customer service at gm gives the impression that ours' is an isolated situation (explain that 7-week backorder at the dealership to me again!), and therefore must be of little consequence to them! i am concerned from the safety standpoint, as it is impossible to know what one's speed is. (going too slowly can be as dangerous as going to fast--i fear being rear-ended as much as anything!) there must be more folks out there who have not complained, to account for the lengthy wait involved in getting a solution to the problem. please help. *nm |
