Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065331 Incident Date: May, 14 2006
Consumer's City: BRUNSWICK Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44R04R Date added to File: May, 23 2021
Date Complaint Received: May, 14 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 05 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 20 mph or less, the check engine light illuminated followed by hesitation of the engine. the vehicle was inspected by a dealer. a diagnostic test was performed and the dealer determined a spark plug needed to be replaced. afterwards, the problem returned, and the vehicle was taken to another dealer for replacement of all spark plugs, spark plug boots, and the ignition. the problem persisted, and the vehicle was taken for an additional diagnostic test and it was determined there was a faulty egr valve. other people to whom the contact spoke to had similar problems with the chrysler 3.3 litre engine. the contact has to pay $100.00 deductible every time that vehicle is taken to the dealer. the contact feels there should be a recall. updated on 06/01/2006. *ak *ts