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NHTSA Complaint Number: 006065381 | Incident Date: May, 13 2006 |
Consumer's City: GALESBURG | Consumer's State: IL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: SABLE | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs:coil springs |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1MEFM55S71G | Date added to File: May, 23 2021 |
Date Complaint Received: May, 15 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 19 2003 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 2001 mercury sable with 54,300 miles on it. as i was driving, i noticed a particular noise coming from the back end of the car. i needed to have the oil changed anyway, so when i took it in to the dealership, i asked them to check the back end because it sounded as if the brakes were hanging up. when the dealership checked, they told me that both of the back springs were broken and that one of the springs with a pointed portion had ruined my new tire (the tires had 7,000 miles on them). when i asked about a recall or warranty, i was told by the dealership that only the front coils/springs had been recalled and the total cost would be my responsibility. thus, i had to purchase two rear coils/springs, a new rear tire, and have my car aligned again. at first, i considered myself lucky because i was not in an accident and hurt myself or someone else. but after i heard that the front coils/springs were recalled by ford, then i did not understand why the back ones were not as well. now that i have done some research on the matter, i understand that this has been a problem with other consumers and that the nhtsa is investigating the 2001 and 2002 ford taurus and mercury sable because of consumer complaints of fractures in the rear coil springs. *jb |