Consumer Complaint Detail

ACURA / MDX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065456 Incident Date: Mar, 14 2006
Consumer's City: LIVERMORE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: MDX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18822H Date added to File: May, 23 2021
Date Complaint Received: May, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My mdx has 85k miles on it, and the tranny started the infamous going into neutral at 30-40 mph on an intermittent basis...i've done all the various oil sending unit and egr valve fixes but started having the above problem about 7k ago, but when i took it to the dealer they gave the old hmmm, if we can't repeat it, we really can't replace it.... then, the engine light came on. i made an appt with the dealer (pleasanton acura), they gave me a $69 a day rental and said they would check it out. they did, and confirmed the engine code was tied to the defective transmission. i only had the standard warranty (50k, 4 yr) . i received a call back the same day saying acura has agreed to pay for the transmission, but i would have to pay for the labor...$1,100. i think acura should have to announce and support a total recall. i never thought i would spend $1,100 on a transmission for a 2002 acura mdx with an out the door price of ~$47,000 - unbelievable! i posted the above on the acuramdx.org website after doing a google search on mdx transmissions and finding hundreds of complaints from car owners across the united states, all having the same transmission problems on 2002 mdx. apparently, acura extended the transmission warranty on their 2002 tl's with the same transmission problem but for some reason have avoided addressing the mdx with a formal recall or extended warranty even though they know and the public all know the transmission was a defective design and really poses a safety risk for hundreds of mdx owners and others that might be affected when the mdx transmission fails to allow the vehicle to accelerate when merging onto a highway with a semi-truck that doesn't know you're having a transmission failure which causes your transmission to slip and lose engine drive power. this is one blatant safety issue that acura should do the right thing and extend the warranty and replace these defective mdx 2002 transmissions. *nm