Consumer Complaint Detail

HONDA / ODYSSEY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065555 Incident Date: May, 10 2006
Consumer's City: ROSEVILLE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL18643B Date added to File: May, 23 2021
Date Complaint Received: May, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In august of 2004, my 2003 honda odyssey was recalled to repair a possible failure of the transmission in the second gear. i took my car to harvey honda of burlingame, ca to repair the defect in the transmission. the mechanics determined that the car only needed an oil spary to be installed to prevent possible overheating and deterioration of the gears. the other option was to replace the entire transmission. the mechanics determined that replacing the transmission was not necessary. on may 11, the honda odyssey's transmission failed and the car was no longer operative. i towed the van to anderson honda of palo alto, where the mechanics determined that the transmission failed and needed to be replaced. the service representative of anderson honda communicated to corporate honda about my van. corporate offered to pay for the new transmission. they wanted me to pay for the labor. my question is should i be responsible to pay for the labor? i feel that since harvey honda did not take appropriate action in august of 2004, it was the dealer at fault for the failure of the transmission. should i be responsible for the labor or should honda pick up that expense as well? *jb