Consumer Complaint Detail

MERCURY / MERCURY / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065557 Incident Date: May, 12 2006
Consumer's City: LAWRENCE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MERCURY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:glass, side/rear
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4M2ZU86WX2U Date added to File: May, 23 2021
Date Complaint Received: May, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 26 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) ford issued a recall for the brackets that hold the rear tailgate glass and we had this recall serviced on 1-14-05 at laird noller ford in lawrence, ks. recall #01i010000 (2) on 5-13-06, the tailgate glass shattered while simply opening/lifting the tailgate glass. there were minor cuts to the hands and the door was rendered useless as the closing mechanisms of the door were attached to the glass. (3) laird noller ford in lawrence, ks is servicing the vehicle; but will only pay for half of the repairs. total repair cost $1064. *jb