Consumer Complaint Detail

FORD / TAURUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006065578 Incident Date: May, 02 2006
Consumer's City: CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FAFP5526YG Date added to File: May, 23 2021
Date Complaint Received: May, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 30 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently purchased a car in december of 2005 and have $6000 as a current balance. on 05/03/2006 i was cranking up my car when it ignited and caught fire and was completely destroyed before the fire department could get there. i called the ford customer relation department and explained the situation to them and requested that they replace my car because a 2000 ford taurus should not just ignite on fire from cranking it up, and they denied my request. i would very much like for your assistance on this matter or are companies allowed to sell customers defective cars and nothing be done about it. i only had liability insurance on it so the insurance company could not assist me. i informed the dealer from where i purchased it and they also said they could not help me. *jb