Consumer Complaint Detail

TOYOTA / SEQUOIA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065664 Incident Date: Apr, 27 2006
Consumer's City: FRISCO Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SEQUOIA Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBT44A04S Date added to File: May, 23 2021
Date Complaint Received: May, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2005 toyota sequoia 4wd sr5 edition, i was driving through a neighborhood approximately 30 mph, when the right front end of the vehicle collapsed onto the pavement. steering and braking power was lost as the car skid approximately 75 yards to a stop. on exiting the car and observation, the right front wheel, suspension, and axel assembly had separated from the car. my wife called a tow truck and brought our camera. the following day the local toyota dealership arranged a tow, and i subsequently discovered that a recall had been issued for 02,03, and some 04 seqouias. details here: http://lemon.onecle.com/content/05v225000-toyota-sequoia-2004.html essentially, a defect was discovered in the lower ball joint which could lead to separation. when i asked the dealership why i was not notified of the recall, they told me that my vin number was several thousand units in production past when the recall and defect was discovered, and that they believed my vehicle was safe. the vehicle was towed to the dealership, and the problem was identified as a defect and separation of the lower ball joint, the dealership left me a message to this effect. they subsequently notified toyota who inspected and replaced the assembly, both left and right. they have not offered a satisfying statement on why the car was not recalled, and why the wear was not identified in the last several services i have had performed at the dealership. this accident could have cost me, my wife and children, and possibly another vehicle's occupants their lives. i am thankful that the circumstances of the separation were on a tame neighborhoods road, but i am fearful that several thousand 2004 or later seqouias may be affected and unidentified. it would be an immense tragedy if this malfunction occurred again and caused harm or death. additionally, shouldn't a car of this size be so over-engineered in this area that this malfunction would be virtually impossible? *nm