Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006065722 | Incident Date: May, 18 2006 |
| Consumer's City: SAN JUAN CAPISTRANO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4GP44R1YB | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 19 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 04 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: A rattling noise when car in use, especially when power used from air conditioning and defroster. diagnosis from dodge dealer was a cracked flex plate. transmission will have to be removed to replace part. 2 weeks prior to bringing the car in for repair the front end began to shake upon acceleration (especially up hill), felt very unsafe driving. brought back to dealer they diagnosed the shaking problem to be the flex plate. dealer replaced the flex plate at my cost, because it is no longer under warranty. very expensive work because transmission had to be lifted. after repair the mechanic took it for a test drive. remarked the rattling noise is gone, but front end shake remained. re-examined car and said the frame was bent on the left side and that the car must have been hit and to call a body shop for repair. the car has never been in an accident. there are absolutely no visible signs of any damage to the exterior. the van is garaged and at most driven approx 75-100 miles p/wk. i drive safely with children in the car and have not hit even so much as a curb or jack rabbit. how can the frame of a car be damaged in such a way, without any misuse or accident. it is not a safe vehicle to drive and is susceptible to losing control at any time and causing an accident. *jb |