Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065784 Incident Date: May, 11 2006
Consumer's City: POWHATAN Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU75W64Z Date added to File: May, 23 2021
Date Complaint Received: May, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 05 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission began experiencing problems shifting between 2 and 3 rd gear, into overdrive, and into reverse. on 5/12/06 i took the vehicle to the dealership and the technician was able to diagnose the problem with my vehicle with the keys still in my purse and the vehicle in the parking lot. based on the other vehicles he had seen he had a good idea what my explorer's problem was. unbeknownst to me, three weeks prior to my problem my neighbor had the same exact problem with his explorer. evidently the transmission, solenoid, problem wit the explorer is common and would leave on to believe it tis a products liability claim on either the manufacturer or one of its parts suppliers. 3 solenoids were replaced and my air filter was replaced. my out of pocket cost was $996.. *jb