Consumer Complaint Detail

DODGE / RAM 1500 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065827 Incident Date: Apr, 26 2006
Consumer's City: WEXFORD Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HU18D55S Date added to File: May, 23 2021
Date Complaint Received: May, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Truck was bought new with 42 miles and at 9k the brake rotors were replaced because of excessive wear. again at 14k miles the brakes needed to be replaced, but this time the dealer refused to pay. the rotors only had 5k miles and 3 months. i spoke with chrylser, the general manager of the dealership, and the service manager and they are telling me this is normal wear and tear. i told them this was unacceptable that rotors were wearing out so quickly. i have made 3 attempts to fix the problem and it is still not fixed. i am comtemplating the next step in the repair process. hopefully, the nhtsa can be of some assistance. *jb