Consumer Complaint Detail

HYUNDAI / SONATA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065839 Incident Date: May, 13 2006
Consumer's City: GROVE CITY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHET46CX6A Date added to File: May, 23 2021
Date Complaint Received: May, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Doors lock with keypad while doors are still open. after shopping i buckled my son in his car seat and put the groceries in the vehicle. apparently i inadvertently hit the lock button on the keypad as i was placing my son in his car seat. i sat the keys on the center console, closed the back door and went to get in the driver door and the keys were locked in the vehicle as well as my toddler son in his car seat. i called 911 and after attempting for an hour they were unable to get into the vehicle. the choices were break a window to get in (thus traumatizing my son) or have a private citizen attempt to break into the vehicle. a locksmith was called after my son was in the car for a 1/2 hour and he never showed. a private citizen had to take two screw drivers and pry the door open to be able to reach the door handle and get the door open, thus resulting in damage to the vehicle. the damage to the vehicle is not my concern. the fact that the doors will lock with the keypad while still open is the safety concern. i have owned honda and ford in the past and neither of which will open will do the above. i also know people that have saturn, toyota, dodge, and chevrolet and these vehicle doors will not lock with the keypad while the doors are open either. i have contacted hyundai and they said it is not a manufacture defect the car is designed that way. i lodged a complaint with hyundai consumer affairs and they didn't seem to feel it was a safety concern. in my opinion this could have been very dangerous if the weather were 90 degrees or if my son was an infant child. i feel that the vehicles need to be recalled so that this doesn't happen again to me or any other hyundai owner. *jb