Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065879 Incident Date: May, 20 2006
Consumer's City: LOS LUNAS Consumer's State: NM
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicles dies under any circumstances...speeding on the highway at 75 mph, idling at a stop sign, driving in town at 35 mph, hot weather, cold weather, rain, sun and snow. it sometimes starts right up again, sometimes takes an hour - occasionally 5-10 hours before it will restart. instrument panel simply goes dead, engine stops, no warning. this has nearly caused accidents 15-20 times. towed 8 times...waited it out the rest. dealer will not help unless they can duplicate problem - cannot duplicate an intermittent problem, so there 'is no problem'. personal mechanic identified the problem as the computer, tried to order one from jeep several times, always told it is on backorder. interesting... back ordered part for 'no problem'. the computer was apparently replaced just before i purchased the car. *nm