Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006065903 Incident Date: May, 19 2006
Consumer's City: VERONA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1D8HB58D04F Date added to File: May, 23 2021
Date Complaint Received: May, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Finally got truck back from body shop (9 weeks) and service after a total of $13219 in damage. all caused by this stalling problem on 2004 dodge durango limited with a hemi. still after the accident they are not able to tell me why this happened. the typical answer is "sorry but we cannot duplicate this problem and no codes are coming up". so to make a long story short, it has happened again !!! i have not even had the truck back for 1 month !!! got in the truck on saturday around 10:00 am (5/20) with my wife and 2 children after a haircut. started the truck, put it reverse and nothing. it stalled !?!?! tried twice more and the same thing happened. finally the truck stayed started on the forth try. started down the road doing about 30-35 mph, coming up to a traffic light and the truck stalled. imagine that !!! stopped and put in park and started right back up. got back to our house and called dealer. he said bring it up. got a call today (monday 5/22) from dealer and you will never guess the answer i got. your right !!! " sorry but we cannot duplicate this problem and no codes are coming up". not sure what to do at this point. we are scared of this vehicle and we are afraid to drive it. no one seems to care. *nm