Consumer Complaint Detail
CHEVROLET / MONTE CARLO / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006065966 | Incident Date: Feb, 09 2006 |
| Consumer's City: MIAMI | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: MONTE CARLO | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G1WW12E419 | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 22 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had my 2001 monte carlo ls since september of 2001 i am the original owner. i started having problems with the intermediate steering shaft at about 20,000 mile at which time the dealer lubed it and the problem went away for awhile. the lube only lasted till about 48,000 miles at which time i had to take it back to the dealer and they did it again under what they call good will. at around 63,000 miles it was happening again at which time i decide to call general motors. i explained my problem to them even giving them their own bulletin number that called for replacement of the steering shaft that was provided to me by a gm technician. they could not find that in their database until i gave them the number then they told me there was a bulletin the superseded the bulletin i gave them which called for lubing the shaft. they had me take the car to the dealer for diagnosis which they told me the steering shaft needed to be lubed which is what i told gm on the phone. gm told me they where not going to cover the cost of the repair even know the same part failed 3 times in under 70,000 miles. the dealer quoted me 280.00 for the repair which i declined and they charged me for diagnosis of 75.00. i ended up buying the lube for 11.00 and doing it myself. i really think if gm is going to sell cars they should be responsible for faulty parts they are putting into vehicles knowingly costing consumers millions yearly. there are many technical bulletins on the steering shaft problems. i'm just going to put any date in for incident date because this seems to be a recurring problem. *jb |