Consumer Complaint Detail
EVENFLO / 375 (PORT ABOUT 5) / PORT
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006066000 | Incident Date: Mar, 06 2006 |
| Consumer's City: | Consumer's State: 00 |
| Vehicle Transmission Type: | Manufacturers Name: Evenflo Company, Inc. |
| Model Name: 375 (PORT ABOUT 5) | Model Year: PORT |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:base (infant) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 22 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am the owner of a portabout v. model # 375124cp1, manufacture date 2003/10/11. i bought the seat new in november of 2003. i used the seat for 10 months until my son outgrew it. at the end of that time, the latch was acting up. i thought it was hard to manuever because of his weight. now i have had my next child. we have been using the same seat for 7 weeks. i have had to discontinue use of the base because it does not latch correctly and is very difficult to unlatch and take the seat off of the base. my main concern is that sometimes it appears to be latched correctly and tightly, but if you yank on it, it pops off of the base withought using the red handle latch. i called the evenflo parentlink number. i was informed that evenflo does not make this model anymore. i was told to use the seat without the base. now, left with no other option other than to secure the seat alone into my 2001 ford windstar, i attempted to do so. before i go any further, please let me tell you that i am a trained car seat technician. i took the training at driscoll children's hosptial in corpus christi, tx. i was unable to successfully secure the portabout v in in a way that was safe and comfortable for my child. you see, the seat belt buckle is encased in hard plastic (can't twist to shorten) and the belt buckles under the child's leg when it is tightened to the proper tension. the buckle is very large and this sits directly under my newborn's thigh. so, i thought i would try the latch system just to see if it would work, not knowing yet if this is recommended in terms of safety. even if it is, it won't work either because of the same problem,--large bulge under the child's bottom. i did not mistreat my car seat in anyway to cause this problem. i have also been offered the opportunity to buy a taupe colored base for the car seat directly from evenflo. i do not know if the fault lies with the base or the seat. |