Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006066055 | Incident Date: May, 21 2006 |
| Consumer's City: WOODBRIDGE | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:pads |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C8GP64L35R | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 23 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 14 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2005 t & c limited - 16k miles....no signs of trouble until last week, when an obvious grinding noise became apparent in the right front. checked the right front rotor, and abnormal grooving and gouging was evident - however, left front rotor looked fine, and hadn't noticed any noise emanating from there. led me to believe there probably was some sort of design defect with the right front brake system. long story short - dealer says "metal on metal" both front brakes - need to resurface rotors and replace brake pads, plus bleed the brake fluid, to the tune of $360 - warranty won't cover, as brakes only covered to 12k miles. my 2002 t & c didn't need any kind of brake service up to 40k when we traded it in. friend who had same make/model minivan (2005 t & c) had to replace brakes at 20k. one service manager in small town wisconsin said "i haven't had to replace brakes prior to 35k in my fifteen years as a mechanic." my service manager said 2005/2006 model year t & c's coming back prematurely with brake issues. obviously, something was changed in the hydraulic system/brake system (downgrade in parts to cut costs?) that has resulted in premature wear and tear on the brakes. also, we had no warning whatsoever that the brakes were wearing down - no squealing...nothing. this is unacceptable! *jb |