Consumer Complaint Detail

EDDIE BAUER / 3-IN-1 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066097 Incident Date: Apr, 10 2006
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Dorel Juvenile Group
Model Name: 3-IN-1 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:base (infant)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Describe the incident or hazard, including description of injuries: incident reported in amazon.com customer review section of website. url regarding the complaint: http://www.amazon.com/exec/obidos/asin/b000b74dhi/104-8490130-4244738 the customer will be contacted by amazon.com customer service of the concern, and the vendor will be informed about the customer's safety inquiry. customer noted in his review of the cosco, inc, eddie bauer its travel system - ballard; upc: 044681016738; skn: 225589; amazon.com asin: b000b74dhi. customer summarizes incident as: summary: unsafe car seat, april 11, 2006; i am writing this review as a very angry and unhappy customer. this car seat is very unsafe!! more than once with my son in the seat with and without the base the car seat has tipped over onto its side. not only does it turn over onto its side it moves around all of the time. i took it to the california highway patrol to see if maybe i had installed it incorrectly and they tried everything to make it secure and couldn't. they said it was a very dangerous and a possible hazard seat. they advised me to get another one and take it back. so i tried to take it back and babies r us told me that they don't know what to tell me and that i needed to go through eddie bauer to see if i could get my money back. i feel if they sell the product they should be responsible for the refund. i even had a receipt. so not only am a giving the car seat a bad review but also the store and their rude customer service. for your child's safety, do not purchase this travel system. *jb