Consumer Complaint Detail
EDDIE BAUER / 3-IN-1 / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006066100 | Incident Date: Apr, 02 2006 |
| Consumer's City: SEATTLE | Consumer's State: WA |
| Vehicle Transmission Type: | Manufacturers Name: Dorel Juvenile Group |
| Model Name: 3-IN-1 | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:base (infant) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 23 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Describe the incident or hazard, including description of injuries: incident reported in amazon.com customer review section of website. url regarding the complaint: http://www.amazon.com/exec/obidos/tg/detail/-/b0009w85xs/ref=sr_11_1/104-8490130-4244738?%5fencoding=utf8&v=glance the customer will be contacted by amazon.com customer service of the concern, and the vendor will be informed about the customer's safety inquiry. customer noted in his review of the cosco, inc; eddie bauer caress infant car seat '' langley; upc: 044681225673; skn 187612; amazon.com asin: b0009w85xs. customer summarizes incident as: summary: horrible car seat. do not buy, april 3, 2006; not only did this car seat tip over on us, but also the screws came out of the carry bar becoming a potential choking hazard. it had been over ninety days since purchase from brus. i called 1-800-544-1108 and reported the problems. they offered me a different car seat. they have just asked that i fill out a destruction notice for the old one and send in pieces of the car seat that will fit in an envelope. the great thing is that they sent me the car seat via fed ex ground and i didn't have to provide them a credit card or anything. i should have it in the next couple of days. the customer service was wonderful. just because of the customer service i will try to buy other products from the manafacturer. *jb |