Consumer Complaint Detail

DODGE / NEON / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066286 Incident Date: May, 21 2006
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES66S43D Date added to File: May, 23 2021
Date Complaint Received: May, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There was smoke coming from the steering column. i immediately shut down the car. after starting the car, i realized my headlights were not working. i pulled on the multi-function switch twice and regained the use of my headlights. i dropped the vehicle off at the dealership (big valley dodge/subaru) on 5/24/06. on 5/26/06, at about 4:20 pm, i received a call from marvin in the service department. he advised they were going to replace the multi-function switch and wire harness. he also advised i was being charged $386.00 + tax as my car is out of warranty. it seems as there is no tsb on this problem although there are many neon owners having the same problems. please see links below. http://www.srtforums.com/forums/showthread.php?p=3461887#post3461887 http://www.srtforums.com/forums/showthread.php?t=255414&highlight=multifunction+switch http://www.srtforums.com/forums/showthread.php?t=251467&highlight=multifunction+switch http://www.srtforums.com/forums/showthread.php?t=191421&highlight=multifunction+switch. *jb