Consumer Complaint Detail

FORD / FOCUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066441 Incident Date: May, 26 2006
Consumer's City: LONDON Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Exterior lighting
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A year ago, the driver's side turn signal light on my 2002 ford focus wagon burned out. in trying to replace it at a local auto parts place. the socket was so tight in the lens/reflector assembly that it could not be removed. i took it to my dealer, kain family ford in london. i learned that the problem was that the fitting for the socket had warped from excessive heat, apparently. the dealer searched to see if there was a technical bulletin and found one instance in which a pizza driver in a similar vehicle had a similar problem. they were able to pull the light out and with a pocket knife make the new socket fit in the assembly, and charged me the hourly rate for the work. i suspect this is a manufacturer's defect, because i've heard of two other instances in the same type of vehicle in this area with the same results. i recently replaced the passenger side headlamp and fount the same warping. i have yet to take it to my dealer, but will. is there a way to search repair records for this vehicle to determine if this is a defect and should be recalled? i learned of this site from click and clack on npr's cartalk. *nm