Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066463 Incident Date: May, 11 2006
Consumer's City: UTICA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP57U3WG Date added to File: May, 23 2021
Date Complaint Received: May, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 25 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is a se wagon, build date 8/4/1998. purchased new 8/26/1998. mileage at failure is 29,608 miles. while reversing at under 5 mph, left front coil spring broke at lower retainer. the spring sliced through the inner sidewall of the tire. contacted ford customer relationship center and was told that 1998 vehicles were not covered under any recall, only 1993 and 1999 through 2001. ford would not do anything except record the failure. total bill was $1,075 for replacing both front struts, two front sway bar links, 1 tire, alignment, and towing. fortunately the failure occurred at low speed in driveway. *jb