Consumer Complaint Detail

BUICK / PARK AVENUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066586 Incident Date: May, 05 2006
Consumer's City: SPARTANBURG Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW52K8W4 Date added to File: May, 23 2021
Date Complaint Received: May, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 27 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On may 6, 2006 we were coming back to spartanburg, sc from the beach. we were about 7 miles from kingsree, sc. after leaving a service station, we started getting "check engine" messages. we went back to the service station to see what was wrong. we had no coolant. i put a gallon of coolant in and decided to go into kingstree, sc in case there was more trouble. just as we got to kingstree, sc we stopped at another station after getting more "check engine" messages. again, we were out of coolant and now the car would not start. a wrecker towed it to a garage. the mechanic said he was fairly certain of what the problem was because buick had been having lots of trouble with a particular part. he then confirmed that it was the upper intake. he replaced the upper intake part with a revised part from buick and assured us we would not have any more trouble with the coolant. this cost $571.48 and a 6 hour delay. the consequences could have been much more serious if we had not been near a service station. buick refuses to pay or acknowledge they have a problem with the intake. *nm