Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066746 Incident Date: May, 14 2006
Consumer's City: THE WOODLANDS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:fan
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 12 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Check engine light during work out of state. diagnosis at a service station indicated both electrical cooling fans had failed. i replaced them with aftermarket fans in order to drive the car home and immediately took to the dealer. dealer replaced both fans and found the cooling temp sensor had been shorting out. i was charged over 900.00 for the fans and told they were not covered since i had put aftermarket fans on the car. i offered to give the dealer the stock fans so they could verify they were not working but they refused. given i did not cause the oem parts to fail and made no modifications to the car or it's wiring with the temporary fans i feel this should be covered. also, a search of online vw user groups indicates the problem is very common, (hundreds of identical reports on one site). i was also charged for the oem cooling parts which had failed such as temp sensor, temp switch and fan control module. for the record, i called vw and requested a tow to service and was told i would have to drive the car in. *jb