Consumer Complaint Detail

MITSUBISHI / ECLIPSE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006066798 Incident Date: May, 25 2006
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: MAN Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: ECLIPSE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:turn signal:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4A3AC84L2YE Date added to File: May, 23 2021
Date Complaint Received: May, 31 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 25 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My turn signal lever broke and was hanging by the wires. my right and left turn signals went off alternately as i was trying to manually turn them off by pressing the broken lever back in. i researched the internet to find that my car (2000 mitsubishi eclipse gt) had a recall on the lever (mitsubishi recall # 990wnd0093 and nhtsa recall #99v305). my car was at a mitsubishi dealer for service along with the broken lever and i was told that the broken lever wasn't on a recall. i called mitsubishi (800-222-0037) and was referred to a case manager and she informed me that my vin# didn't correspond to that recall. she said the recall was for cars manufactured up until october for the year and mine was manufactured in november (1 month later). she said although i experienced the problems stated in the recall exactly, my car wasn't eligible. i had to pay $135.00 to get the lever replaced. this is ridiculous as turn signal levers do not break (especially at 6 years old) and the fact that my model and year car has a recall on it for the exact thing i experienced but my vin number was not included. i would also like to state that i bought my car from the dealership brand new in 2000. in 2003, my clear coat started coming off and is very bad now as my car is black and the affected areas are white. also, my dashboard has severe cracks all over which started in 2004 and my glove box does not work because the plastic broke around the lock broke and i have to manually open it with some tools. i called mitsubishi about the paint when it started to happen back in 2003 and was told that it was due to "the elements" and there was nothing they could do. to my amazement, i found several complaints just like mine with the same car on the internet and have seen a few black eclipses with paint/clear coat problems just like mine. i will never buy a mitsubishi car ever again. *jb