| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006066867 | Incident Date: May, 29 2006 |
| Consumer's City: ASH FORK | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 2500 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 31 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 04 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The vehicle, a 2000 dodge ram 2500 24 valve turbo cummins 5.7 liter diesel pickup truck, suddenly stalled and the engine shut down completely while the vehicle was in motion on a state highway traveling at approximately 65 mph. the vehicle, which has power steering and power brakes was difficult and dangerous to stop. ultimately the vehicle was towed to the dealership where it was determined that a fuel lift pump and primary injection pump failed. the primary injection pump, a bosch mod. vp44, relies on fuel for lubrication. the fuel lift pump, which is placed forward of the fuel tank several feet, is poorly designed. the design requires to pump to both suck and pump, ultimately overworking itself. in a very short time, the pump becomes over-stressed and fails. failure of the fuel lift pump causes immediate loss of lubrication to the primary injection pump, destroying the unit. the vehicle was ultimately repaired at the dealership with parts purchased independently. the dealership quoted a bosch factory remanufactured replacement pump at $2,600. a replacement bosch vp44 pump, remanufactured by the bosch factory, was purchased from a local diesel specialty store for $1,100, more than $1,500 less than if purchased from the dealer. a new lift pump was installed and the new injection pump was installed for a total cost of $2,300, before towing, which was an additional $250. in speaking a technician at the local diesel shop, he indicated that cummins and dodge have since changed the position of the lift pump in the new model trucks, but that the problem is persistent in model years 1998-2002. individuals truck owners have found a work-around that eliminates the problem. that work around is to place the fuel lift pump either in the fuel tank, or, next to and below the fuel tank. this work around, while not acknowledged by dodge, was also suggested by the dodge mechanics at the dealership. they acknowledged that the placement of the fuel lift pump is a problem. *nm |
