Consumer Complaint Detail

MAZDA / PROTEGE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067041 Incident Date: May, 31 2006
Consumer's City: REISTERSTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 03 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Automatic transmission:there are two serious problems with the transmission which are potentially very dangerous. 1)when shifted into drive the transmission frequently fails to engage. depressing the accelerator from a stop results in a racing engine and almost no forward movement. this is extremely dangerous when pulling onto a high-speed interstate highway with other cars behind and around you. dealer mechanics offer explanations such as not really a problem, drive it like it is. this dealer had the car for over a week. another dealer (suggested by mazda after contacting them) says we need to replace the transmission at our expense. this problem is worsening. 2)overdrive warning light on dash blinks on with no apparent reason. while this situation exists, the transmission seems locked in high gear. accelerating from a stop is once again a difficult and dangerous experience. *jb