Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067124 Incident Date: Feb, 13 2006
Consumer's City: WARNER ROBINS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Z8XF Date added to File: May, 23 2021
Date Complaint Received: Jun, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There was a noise coming from the front end of the vehicle at various speeds and tire wear was abnormal. i took the vehicle to an independent repair shop. upon initial inspection, the upper and lower control arm ball joints were loose and needed to be replaced on both sides. the inner tie rods also had to be changed due to the loose ball joints. the total cost of repairs, even with my military discount was $950. the vehicle had only 65298 miles on the odometer when it was taken to the shop. luckily i noticed the problem before the ball joints separated and caused an accident. this problem put my life and my family's life in harms way. 1999 durangos should have been a part of the recall on ball joints. there is a nhtsa recall campaign id # 04v596000 regarding the upper ball joints. the vehicle has the same problems as indicated in the recall. however it is not included in the recall due to the vin. [xxx]. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)