Consumer Complaint Detail

FORD / EXPEDITION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067209 Incident Date: Apr, 10 2006
Consumer's City: OSAGE BEACH Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMPU18L7XL Date added to File: May, 23 2021
Date Complaint Received: Jun, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Approximately at 8 am, my wife was driving to work when she heard a loud bang under the hood of the car. she was driving a 1999 ford expedition. the engine started making a very loud popping noise. after arriving and starting the car to hear what was going on, i knew what the problem was. 5 years ago i drove a 1999 f250 ford with a v10 and it did the same thing. the local dealership agreed a spark plug had blown out of the engine on the expedition on the #3 cylinder. they repaired it by putting a plug insert (heli-coil) in. they put the insert in while the head was still on the vehicle. now three weeks later the rods on #3 and #7 pistons are bent and the vehicle is inoperable. the dealership only option to us was to replace the engine at a cost of nearly $4,500. *jb