Consumer Complaint Detail

HYUNDAI / SANTA FE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067507 Incident Date: Apr, 28 2006
Consumer's City: AMSTERDAM Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SB12B03U Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 hyundai santa fe. it broke down on april 29th, 2006. my car was brought to fucillo hyundai in schenectady, new york. my car improperly diagnosed here as having a worn clutch. when i declined to have my car fixed at this location and took it to opitz transmission, it was discovered that the flywheel was broken as well. i contacted fuccillo, who declined to have the flywheel fixed under the warranty agreement that came with the purchase of the car. this warranty agreement does not state that the flywheel is not covered. i also contacted hyundai motor america and spoke with two different people. one told me the part was covered under warranty and should be fixed, another told me the part would not be covered. the cost of the flywheel was $1276 plus tax and could only be ordered through a hyundai dealership. i had my car fixed by opitz transmission in schenectady, ny. opitz transmission agrees that the flywheel was poorly made and should have been covered under the warranty. i have contacted the attorney general's office, they forwarded my letter and information to the nys motor vehicle safety division, who in turn told me to contact this web site. i have letters, receipts, and information concerning this matter that i would like to forward to someone in this division. *jb