Consumer Complaint Detail

DODGE / RAM 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067782 Incident Date: Jun, 07 2006
Consumer's City: HUFFMAN Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:universal joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7HA18N62G Date added to File: May, 23 2021
Date Complaint Received: Jun, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 20 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 dodge ram vehicle began to shake uncontrollably, i was on the ramp getting onto the interstate. i though my tires were been ripped off. i immediately stopped the vehicle only to hear the bottom of the car been banged as if the floorboard was coming up into the vehicle. i had the car towed only to find out i am lucky to be alive with my three children and my three nieces and nephews that were riding with me to the children's museum. the universal joint had completely broken of the transmission and made a hole on the bottom of the truck onto the floorboard. luckily i stopped the car on time before a tragedy would have occurred. i feel the truck is not old enough for this to happen and i have never been on any type of collision that would have caused this. when i spoke to the closest dealership and my home dealership, they only cared about having or not having an extended warranty, and that they would have to look at the vehicle to make sure i did not cause the problem (how could i have ripped the u-joint). ultimately, they said, it would be up to chrysler if they would be willing to do anything for me at all. what a great company and customer service huh?? *nm