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NHTSA Complaint Number: 006067782 | Incident Date: Jun, 07 2006 |
Consumer's City: HUFFMAN | Consumer's State: TX |
Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: RAM 1500 | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:universal joint |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 3D7HA18N62G | Date added to File: May, 23 2021 |
Date Complaint Received: Jun, 09 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 20 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My 2002 dodge ram vehicle began to shake uncontrollably, i was on the ramp getting onto the interstate. i though my tires were been ripped off. i immediately stopped the vehicle only to hear the bottom of the car been banged as if the floorboard was coming up into the vehicle. i had the car towed only to find out i am lucky to be alive with my three children and my three nieces and nephews that were riding with me to the children's museum. the universal joint had completely broken of the transmission and made a hole on the bottom of the truck onto the floorboard. luckily i stopped the car on time before a tragedy would have occurred. i feel the truck is not old enough for this to happen and i have never been on any type of collision that would have caused this. when i spoke to the closest dealership and my home dealership, they only cared about having or not having an extended warranty, and that they would have to look at the vehicle to make sure i did not cause the problem (how could i have ripped the u-joint). ultimately, they said, it would be up to chrysler if they would be willing to do anything for me at all. what a great company and customer service huh?? *nm |