Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067802 Incident Date: Apr, 26 2006
Consumer's City: GREENSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP54L85R Date added to File: May, 23 2021
Date Complaint Received: Jun, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 08 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Re: 2005 chrysler town & country (touring model) -- on 4/27/06 i entered uniontown, pa via us rt. 40--- a steep grade which i have traveled frequently in the last 20 years using many vehicles including a fully loaded g-20 chevy passenger van (3/4 ton), as well as other chrysler mini-vans---- all previously without incident. this however was the first time i traveled that route with my new 2005 town & country --- and midway down the mountain, the brakes started to feel "spongy" and i could smell burning brake pads (which at first i attributed to a preceding truck) --- however, on reaching the bottom of the mountain and the stop light in hopwood, the brakes felt quite marginal, and i had to press hard to get the van stopped. i pulled off the road and all four wheels were smoking!! and very hot to the touch. the next morning (prior to unloading) i had the van weighed. (loaded weight = 5560 lb. gvw ---- which is below rated capacity for this vehicle). then i took the van to the dealer to have the brakes inspected.... they found no problem..... but i am still having 'pulsation and spongy' brakes when traveling any steep grades ----- never a problem with previous mini-vans. *nm