Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006067807 Incident Date: Jun, 10 2006
Consumer's City: COPPERAS COVE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR38N32F Date added to File: May, 23 2021
Date Complaint Received: Jun, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We had an appointment to replace the tires on our 2002 dodge durango, 2x4 sxt. the firestone mechanic came into the waiting room and informed us that the passenger side upper ball joint was very bad and the drivers side showed signs of wear. this vehicle has 43500 miles on it. there is a recall on the 4x4 models of the durango, but not the 2x4 models. while their was no injuries or deaths involved, this is a potentially deadly problem and needs to be addressed for all the durangos. *nm