Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068034 Incident Date: Jun, 12 2006
Consumer's City: MAPLE PARK Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSR69MX4M Date added to File: May, 23 2021
Date Complaint Received: Jun, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 02 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a used 2004 jetta tdi at d'arcy volkswagen of joliet il. on february 2005. my tandem pump has failed and is significantly leaking fuel. i took it to lou backrodt volkswagen of rockford il, and i received an estimate on the total cost. i did my own research and found out that this my automobile and pump is covered under a recall campaign vy (04v-586) with nhtsa campaign id number: 04v586000 and document number rcrit-04v586-7306.pdf. i talked to vw customer service (ticket number 60206323) and they refuse to cover the cost which can be proved with your letter rcrit-04v586-7306.pdf. i need for vw to cover the overall cost of this repair since it is a defect that has been recalled by vw. i never received a letter of notification since i am the second owner of the vehicle. vehicle vin # is 3vwsr69mx4090734, which is within the ranges covered in letter rcrit-04v586-7306 page 1 of 16, vehicle identification number ranges. please help me resolve this situation. *nm