Consumer Complaint Detail
FIRESTONE / WILDERNESS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006068057 | Incident Date: Jun, 12 2006 |
| Consumer's City: ROSEVILLE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
| Model Name: WILDERNESS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNEC16TX2J | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 12 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 21 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My husband and i bought a 2002 suburban from carmax less than 1 yr ago. we paid an extra $2500 for a bumper to bumper warranty on their "certified used car" program. i noticed that there are tiny rust spots on the hood. carmax said i need to approach chevy and there is nothing they can do. but that's not the worst of it: here i am 8 months owning the car and less than 8,000 miles put on it and i had to take the car in to a tire shop because one of the tires had a slow leak. when they inspected the tires they said take it back to carmax immediately - your tires are separating from the treads and it's very dangerous to drive as is. we took it back to carmax who then said it wasn't their problem, we had to take it to a firestone dealer. we went to the firestone dealer, who then said carmax should never have sold us a "certified used car" with the tires in this bad of shape - that they had "covered up the dry rot on the tires" and that it is unsafe. the whole reason why i bought this huge car (and it was expensive!) was so my three children would be safe. i want to take carmax to court, but don't know anything about my rights as a consumer. i tried calling channel 3 on my side out of sheer frustration (i had to take several hours off from work to get this runaround done to me) and channel 3 on your side referred me to your website. i am hoping you can help me! *jb |