Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068066 Incident Date: Jun, 07 2006
Consumer's City: CORONA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWPD63BX1E Date added to File: May, 23 2021
Date Complaint Received: Jun, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 17 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2001 passat------my husband and i were driving on the freeway, the stop engine light appeared in big red lettering and proceeded to say that the oil pressure was low. we got to a gas station and checked the oil and it looked fine. got home and looked again with better lighting, still the same. we had the vehicle towed to the dealership. there the service center had told us that this was due to "oil sludge" and will be covered under our extended warranty if documentation was provided for all oil change services. not to mention the vehicle was purchase in 2001 with 6 miles and has only got 53000 now in 2006. i have gotten the routine oil changes up to date and they are requiring me to show proof of all oil changes. i would like to know who keeps every oil change receipt!!! this is insane. i am so fed up with the way vw is taking care of this issue, they are using this as an excuse so that they do not have to repair my vehicle. i am still in the process of trying to find all the "documentation" that is needed. i can not believe that less than 3 weeks of my last oil change vw still will not provide me with moderate service. i will never, repeat never buy another vehicle or recommend vw to anyone!! i have read all other similar complaints and i can see that vw has no remorse for the fishy service it is providing. i will take this action further. i just wonder how many people got there vehicles with the "sludge" covered under warranty??? why even purchase the warranty if it is not covering the problem??? *jb