Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068101 Incident Date: Apr, 21 2006
Consumer's City: SOUTH SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TBRT3412YS Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 21 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 nissan murano sl 2wd model just came to a stop while driving,restarted the engine then put the car in drive and engine stalls out,tried this over & over again but it continues to stall. i immediately had the car towed to the dealer and three days later they informed me that the automatic transmission failed (only 25003 miles). the automatic transmission was replaced but no one at nissan ever told me what caused the failure or gave me any confidence that this problem will not occur again soon. this was my wife's car and just stopping without any warning on a busy freeway could have resulted in someone running into her being unaware that her car has broken down. unfortunately nissan doesn't make these cvt transmission so their mechanics i'm told do only removal & replacement (jatco makes the murano transmission). *jb