Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006068273 | Incident Date: May, 28 2006 |
| Consumer's City: SAN DIEGO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:side/window |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 14 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 14 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The side air bags (both) deployed for no apparent reason while i was driving down the road at approximately 30 mph. my vehicle is a 2004 ford explorer sport trac. (4 door pickup). the vehicle was returned to a ford dealer for repair and initially they said it would be a warranty repair but called back a week later indicating that ford would not warrant the repairs and the cost to me would be $2300 to $2500. i am now concerned that this could reoccur in the future and perhaps with my grand children or dog in the vehicle with a hand or head out of the window. the explosive force of the deployment has me concerned about ever driving the vehicle again not to mention the unwarranted expense and the destructive nature of the deployment. it destroyed the interior of the vehicle including my driver side seat belt (now non op and being replaced at my expense) headliner, a pillar moldings, c pillar molding etc. i have to wonder if this is a common problem with this vehicle or unique to mine. i'm contemplating a trade in for a toyota. any insight you can offer would be appreciated. *nm |