Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068299 Incident Date: Jun, 12 2006
Consumer's City: OAKDALE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L0YB Date added to File: May, 23 2021
Date Complaint Received: Jun, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) normal use of the vehicle led to 2) the driver's side strut tower rusting and separating under the hood, causing a potentially dangerous loss of control while driving the vehicle 3) i noticed the rusting and separation and i brought the vehicle to a chrysler dealership to repair with a "strut tower repair kit". this is a very common defect in chrysler/dodge minivans from 1996-2000 and there is a technical service bulletin #23-044-02 about the condition and repair. if left undiagnosed and un-repaired, this could cause a vehicle owner to lose control of the vehicle while driving. due to the # of incidents & repairs, this seems to be a product design defect. chrysler has refused to pay for or reimburse for the repair.*jb