Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006068455 | Incident Date: Jun, 10 2006 |
| Consumer's City: BRIDGEWATER | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2DU86E24Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 15 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 04 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Both problems happen when backing up. 2004 mercury mountaineer,upon putting it in reverse, will hesitate and then fly backwards. the recall solenoid was put in and the problem stopped for about a year. it has started up again, infrequently. just 1 week ago, upon backing out of the garage, there was a metal on metal screeching noise and a burning smell. the wheels, wheel wells and undercarriage were checked for foreign objects, and none were found. i left the truck outside that night, and the next day the noise happened again and now happened once in third gear. the same burning smell happened again. i parked the truck and didn't use it all that day. when i went to take it to the dealer the next day, the noise was gone. the dealer wouldn't even look at it as "it wasn't doing it at that time". *nm |