Consumer Complaint Detail

GMC / SIERRA DENALI / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006068601 Incident Date: Jun, 18 2006
Consumer's City: MONROE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA DENALI Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTFK69U121 Date added to File: May, 23 2021
Date Complaint Received: Jun, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 16 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle had severe symptoms of needing brake replacement at 32,000 miles (rears) and again at 42,000 miles (fronts). a burning smell coupled with very hot brake components and severe pedal pulsation was noticed. when repairs were done the brakes were found to be prematurely worn out and all parts showed unusually severe rust damage. the brake rotors were delaminated and falling apart. the rear backing plates, which usually last the life of the vehicle, had holes rusted through them. the valves were so rusted that they no longer can be used to bleed the old fluid out and will eventually cause an internal rust condition that can cause brake failure. in addition, on a vehicle that had inadequate brakes to begin with, a large portion of the rotor surfaces was not even being contacted by the brake pad. this caused an unsafe condition which drastically increased the stopping distance of this vehicle. new parts were installed and the old parts are available. *jb